It seems that there is a day spa on every corner with new ones springing up left and right. The range of what you see and get when you walk into any one of them can be vastly different from one to the next.
Day spas first came about as an offshoot to the destination spa; places where you go to spend a certain amount of days for a beauty and wellness experience. They were known as the vacation to take when your nerves needed rest and you needed some clear reviving of body, mind and spirit. These types of vacations were (and are) expensive and not everyone had the time or money to dedicate to them. So, along came the idea of a place where you could go locally to have a massage, facial or body treatment that was the same quality as the destination spas. Day spas were born.
As the popularity of the day spa increased, so has the diversification. Some hold true to the roots of being a retreat and a place of restoration. Other businesses are more of a quick stop or a single room in the back of a salon. Some offer a more clinical approach to address only the skincare aspect of customers needs. And, as often times happens, many places have begun cutting corners in the areas of product quality, treatment offerings and staff wages to increase profitability.
Holding true to its destination spa roots, The Spa ~ Los Gatos offers its clients what they call “a true day spa experience.” Within the compass of what owner Patti Rice sees as a definition of day spa, that phrase means an establishment that offers:
- Highly experienced and professional therapists and staff
- An environment which welcomes you to relax and take your time
- No high-pressure sales tactics or memberships you are asked to join
- A wide array of services so that individual needs can be met
- Well researched, brand name products to ensure quality and effectiveness
With the devotion to this philosophy, The Spa ~ Los Gatos weathered the economic downtown while many other spas closed. “We have a very dedicated clientele and staff who stay with us. When the down turn hit, we all worked hard to maintain the quality of not just our services, but the whole spa experience. Neck warmers in the library, refreshments, an array of quality products to use in the lounge areas, cool lavender compresses, individual private steam showers complimentary with every massage… these never went away and we never started charging for them. We are the hosts and hostesses to our clients and these things help us to say ‘your comfort and care and is important to us.’”
For those looking to support their wellness and beauty needs, The Spa ~ Los Gatos offers a nice balance of efficacy and nurturing. At other spas, you may find yourself alone in your facial room under a steamer or with a masque on while the aesthetician “steps out.” Not so at The Spa ~ Los Gatos. “The time it takes to steam or allowing product to work is the perfect time for an aesthetician to enhance the client’s experience. We use that time to incorporate neck, shoulder, hand and foot massage. Making the service both clinically effective for the skin and deeply relaxing for the clients, is our goal.” says Patti.
“On the subject of becoming a member at spas I feel that there is too much emphasis in selling the membership than taking care of the clients. While that may work well for some, we offer a rewards program instead. There is no signing up and no ongoing financial commitment. If you have ever had a service or bought a product at The Spa, you have accrued points that may be used like cash. It’s an automatic system and is quite beneficial to our regular clients. Everyone loves it.”
It’s not hard to feel the difference at The Spa ~ Los Gatos. As soon as you walk through the swinging door from the lobby into the treatment area, you’re transported by sight, sound and scent into a roomy sanctuary designed and devoted to bring you a true day spa experience.